Pet Clinic Receptionist — Warm Client Care Pro

Kernow Vet Group; East Grinstead; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A veterinary clinic in East Grinstead is seeking a warm and experienced Receptionist to join their friendly team. The ideal candidate will enjoy working with both animals and their owners, handling a variety of tasks including answering phones, booking appointments, and managing payments. This role offers a full-time schedule across 4 days a week and benefits such as extensive annual leave, employee wellbeing initiatives, and staff pet care discounts.

Benefits

6.6 weeks annual leave

Birthday leave added to holiday allowance

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Warm and friendly demeanor while interacting with clients.
• Experience in a customer-facing role, preferably in a veterinary setting.
• Ability to manage scheduling and appointments effectively.

Responsibilities

• Answer phones and book appointments.
• Manage payments and help clients with health plans.
• Support the smooth running of the clinic.

Skills

Customer service skills

Communication skills

Teamwork

Job description

A veterinary clinic in East Grinstead is seeking a warm and experienced Receptionist to join their friendly team. The ideal candidate will enjoy working with both animals and their owners, handling a variety of tasks including answering phones, booking appointments, and managing payments. This role offers a full-time schedule across 4 days a week and benefits such as extensive annual leave, employee wellbeing initiatives, and staff pet care discounts.