Pet Clinic Front Desk — Part-Time Client Care Specialist

PetVet Care Centers LLC; Chester; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A veterinary service provider in Chester, UK, is seeking a part-time Client Service Representative to join their team. The role requires strong customer service skills, multitasking abilities, and flexibility with scheduling. Responsibilities include managing lobby flow, assisting with medication pickups, and providing excellent service during high-stress situations. A high school diploma or GED is required. The position offers an opportunity to contribute to a culture of care for pets and their owners.

Benefits

Career mobility and development opportunities

Collaborative and inclusive environment

Qualifications

• Ability to provide great customer service in a courteous, prompt, and efficient manner.
• Must be flexible with scheduling, including weekends and holidays.
• Knowledge of clerical procedures such as alphabetizing files and records.

Responsibilities

• Manage lobby flow, address concerns, and schedule appointments.
• Handle basic medical emergencies for pets and owners.
• Assist with medication pickups and inquiries.

Skills

Customer service

Multi-tasking

Attention to detail

Cashier duties

Education

High school diploma or GED

Tools

Cornerstone software

Job description

A veterinary service provider in Chester, UK, is seeking a part-time Client Service Representative to join their team. The role requires strong customer service skills, multitasking abilities, and flexibility with scheduling. Responsibilities include managing lobby flow, assisting with medication pickups, and providing excellent service during high-stress situations. A high school diploma or GED is required. The position offers an opportunity to contribute to a culture of care for pets and their owners.