Pet Care Receptionist (Maternity Cover)

Kernow Vet Group; East Midlands; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A veterinary clinic in the East Midlands is seeking a Veterinary Receptionist to manage the front desk operations. Your role will include greeting clients, scheduling appointments, and providing information about services. The ideal candidate will have customer service experience and excellent communication skills. This full-time position requires 40 hours a week, with competitive salary and additional benefits including annual leave and employee wellbeing initiatives.

Benefits

6.6 weeks annual leave

Additional holiday for your birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Pawsome Benefits - discounts & cashback

Discounted staff pet care

Qualifications

• Previous experience in a customer service role is preferred.
• Excellent communication and interpersonal skills required.
• Passion for working with animals and their owners is essential.
• Ability to work within a team and independently is a must.
• Strong organisational skills and attention to detail needed.
• Ability to multitask and prioritise tasks effectively.
• Knowledge of basic computer applications like Microsoft Office.

Responsibilities

• Greet clients and their pets with a friendly and professional demeanour.
• Schedule appointments and manage the appointment calendar.
• Answer phone calls, emails, and other inquiries from clients.
• Collect and update client information in the computer system.
• Assist with filing and organising paperwork.
• Process payments for services rendered and end of day banking.

Skills

Customer service experience

Excellent communication skills

Passion for working with animals

Teamwork

Organisational skills

Multitasking

Knowledge of Microsoft Office

Job description

A veterinary clinic in the East Midlands is seeking a Veterinary Receptionist to manage the front desk operations. Your role will include greeting clients, scheduling appointments, and providing information about services. The ideal candidate will have customer service experience and excellent communication skills. This full-time position requires 40 hours a week, with competitive salary and additional benefits including annual leave and employee wellbeing initiatives.