Head Receptionist - Veterinary Clinic & Team Lead

CVS Group; United Kingdom; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A veterinary service provider is looking for a Head Receptionist to join their team at Haven Veterinary Surgeons in Great Yarmouth. Responsibilities include managing the receptionist team, creating rotas, and delivering exceptional customer service to clients. Ideal candidates will have receptionist experience, a positive attitude, and strong teamwork skills. This role offers competitive benefits tailored to individual needs. Interested candidates should apply within the veterinary practice.

Benefits

Competitive salary based on skills and experience

Various CVS Vets benefits

Qualifications

• Previous Receptionist experience is essential.
• Veterinary experience is a plus.
• Resilient with the ability to cope with distressing situations.

Responsibilities

• Manage the Receptionist team and provide training.
• Create and manage the team rota.
• Answer phones and book appointments.
• Provide warm and welcoming experience to clients.

Skills

Excellent customer service skills

Strong empathy

Teamwork skills

Proficiency in Microsoft Office

Job description

A veterinary service provider is looking for a Head Receptionist to join their team at Haven Veterinary Surgeons in Great Yarmouth. Responsibilities include managing the receptionist team, creating rotas, and delivering exceptional customer service to clients. Ideal candidates will have receptionist experience, a positive attitude, and strong teamwork skills. This role offers competitive benefits tailored to individual needs. Interested candidates should apply within the veterinary practice.