Equine Vet Receptionist — Warm, Customer‑Focused

Kernow Vet Group; Fakenham; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A local veterinary practice in Fakenham is seeking a motivated Veterinary Receptionist to join their friendly team. The role involves booking appointments over the phone and providing high-level customer service while supporting daily operations. Understanding Microsoft tools and having equine knowledge is preferred. The company offers competitive annual leave and various employee benefits to promote work-life balance and wellbeing.

Benefits

6.6 weeks annual leave

Additional holiday entitlement for your birthday

Enhanced family-friendly policies

Cycle to Work scheme

Employee wellbeing initiatives

Discounted staff pet care

Pawsome Benefits – discounts and cashback

Qualifications

• High level of customer service skills required.
• Understanding & knowledge of Microsoft Word, Excel & Outlook is an advantage.
• Some equine knowledge and experience is ideal.

Responsibilities

• Book appointments for clients over the phone.
• Support the team with various day-to-day tasks.
• Assist with horse handling when required.

Job description

A local veterinary practice in Fakenham is seeking a motivated Veterinary Receptionist to join their friendly team. The role involves booking appointments over the phone and providing high-level customer service while supporting daily operations. Understanding Microsoft tools and having equine knowledge is preferred. The company offers competitive annual leave and various employee benefits to promote work-life balance and wellbeing.