Strategic Account Manager — Remote Growth & Retention

Absorb LMS Software Inc.; Remote; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading online training solutions provider in the United Kingdom is seeking an Account Manager to drive growth and expand customer adoption. You will manage relationships with clients, focusing on upselling and retention, while achieving net retention targets. An ideal candidate should have a strong sales mindset, excellent communication skills, and a proven ability to manage client relationships. This position offers a fully remote work environment along with comprehensive health benefits and opportunities for career growth.

Benefits

Comprehensive Health and Wellness Benefits

Retirement savings programs

Flexible work arrangements

New Hire Equipment Allowance

Career growth opportunities

Qualifications

• Minimum 1-2 years of relevant experience managing client relationships.
• Outgoing and personable nature with a strong sales-driven attitude.
• Ability to thrive in a dynamic, fast-paced environment.

Responsibilities

• Drive customer adoption and identify upsell/cross-sell opportunities.
• Manage client contract renewals and expand Annual Recurring Revenue.
• Develop and close new opportunities within assigned accounts.

Skills

Relationship management

Sales mindset

Time management

Organizational skills

Verbal communication

Written communication

Team player

Education

Post-secondary degree in business or related field

Tools

Salesforce

MS Office

AbsorbLMS

Job description

A leading online training solutions provider in the United Kingdom is seeking an Account Manager to drive growth and expand customer adoption. You will manage relationships with clients, focusing on upselling and retention, while achieving net retention targets. An ideal candidate should have a strong sales mindset, excellent communication skills, and a proven ability to manage client relationships. This position offers a fully remote work environment along with comprehensive health benefits and opportunities for career growth.