Strategic Account Lead: Growth & Retention

SHI; Greater London; On-site; GBP 40,000 - GBP 50,000; Full time

Job summary

A global IT solutions provider in Greater London is seeking an Account Manager - Strategic to enhance customer retention and growth. This role involves identifying client needs, hosting business reviews, and acting as a liaison between customers and departments. Candidates should possess experience in sales, exceptional communication skills, and a Bachelor's degree. The role offers a competitive salary between £40,000 - £50,000 plus bonuses, and strong benefits including opportunities for growth and excellent facilities.

Benefits

Health and wellness benefits

Continuous professional growth opportunities

Diversity commitment

Qualifications

• 2-4 years of experience in outside sales, inside sales management, or customer success roles.
• Ability to develop detailed Statements of Work (SOWs).
• Experience in a team selling environment.

Responsibilities

• Drive customer retention and growth through tailored solutions.
• Maintain regular customer communication to align forecasts.
• Act as the primary liaison between customers and internal departments.

Skills

Time Management

Organization

Communication

Interpersonal Skills

Adaptability

Education

Bachelor’s Degree or relevant work experience

Tools

CRM Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

A global IT solutions provider in Greater London is seeking an Account Manager - Strategic to enhance customer retention and growth. This role involves identifying client needs, hosting business reviews, and acting as a liaison between customers and departments. Candidates should possess experience in sales, exceptional communication skills, and a Bachelor's degree. The role offers a competitive salary between £40,000 - £50,000 plus bonuses, and strong benefits including opportunities for growth and excellent facilities.