Shift Lead: Store Operations & Team Coaching

Marks & Spencer Plc; Chesham Bois; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading UK retail company is seeking a Shift Lead to manage and ensure operational excellence within the store. Responsibilities include leading the fill operation, coaching colleagues, and ensuring a high standard of customer service. Ideal candidates will possess strong leadership qualities, effective communication skills, and a commitment to delivering great results. Join a team that values inclusivity and offers flexible working arrangements.

Qualifications

• Excellent at building relationships and coaching team members.
• Ability to lead operations effectively and maintain high standards.
• Strong understanding of customer service principles.

Responsibilities

• Lead the fill operation and coordinate resources effectively.
• Provide coaching and support to colleagues during shifts.
• Ensure operational tasks are completed to a high standard.

Skills

Leadership and Team Management

Communication Skills

Customer Service Expertise

Digital Capability

Operational Excellence

Job description

A leading UK retail company is seeking a Shift Lead to manage and ensure operational excellence within the store. Responsibilities include leading the fill operation, coaching colleagues, and ensuring a high standard of customer service. Ideal candidates will possess strong leadership qualities, effective communication skills, and a commitment to delivering great results. Join a team that values inclusivity and offers flexible working arrangements.