Store Lead Manager - Lead Frontline Team & Customer Service

Tesco; Reading; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading UK supermarket is seeking a Lead Manager to oversee daily operations and ensure excellent service at the store level. This role involves leading a management team, maximizing sales, and fostering a positive environment for colleagues and customers. The ideal candidate will possess strong retail management skills and the ability to build relationships within the team and the community. Flexibility in working hours is appreciated, reflecting the supermarket's dedication to supporting employees.

Qualifications

• Experience in retail management or similar leadership role is required.
• Strong interpersonal and communication skills.
• Ability to lead a team and build strong working relationships.

Responsibilities

• Lead and coach a management team to deliver outstanding customer service.
• Maximise sales and drive performance in the store.
• Implement and uphold safety and compliance standards.
• Engage with colleagues and foster a team spirit.

Skills

Retail management

Team leadership

Customer service

Communication

Problem-solving

Job description

A leading UK supermarket is seeking a Lead Manager to oversee daily operations and ensure excellent service at the store level. This role involves leading a management team, maximizing sales, and fostering a positive environment for colleagues and customers. The ideal candidate will possess strong retail management skills and the ability to build relationships within the team and the community. Flexibility in working hours is appreciated, reflecting the supermarket's dedication to supporting employees.