Shift Lead - Food Service & Store Ops

Marks & Spencer Plc; Sheffield; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading UK retailer seeks a Shift Lead to oversee store operations in Sheffield. The successful candidate will deliver excellent customer service, lead the fill operation, and manage team resources. Responsibilities include coaching staff, ensuring compliance with operational standards, and maintaining a safe store environment. Ideal applicants should possess strong leadership skills, be customer-centric, and demonstrate digital capability. This is a part-time position tailored for motivated individuals looking to make an impact.

Benefits

Employee discount

Flexible working hours

Training and development opportunities

Qualifications

• Must be 18 years of age or older.
• Good level of digital capability to use relevant systems.
• Good knowledge of customer service standards and operational excellence.

Responsibilities

• Lead the fill operation in the absence of the Colleague Manager.
• Coordinate resource delivery during the fill operation.
• Role model great customer service and M&S behaviours.

Skills

Customer service

Team leadership

Problem-solving

Communication

Coaching

Job description

A leading UK retailer seeks a Shift Lead to oversee store operations in Sheffield. The successful candidate will deliver excellent customer service, lead the fill operation, and manage team resources. Responsibilities include coaching staff, ensuring compliance with operational standards, and maintaining a safe store environment. Ideal applicants should possess strong leadership skills, be customer-centric, and demonstrate digital capability. This is a part-time position tailored for motivated individuals looking to make an impact.