IT Service Desk Engineer (SC Clearance Eligible)

Little Fish Ltd; Nottingham; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A technology service provider in Nottingham seeks an IT Service Desk Engineer to resolve tech issues and support multiple technologies. The ideal candidate should embrace a can-do attitude and enjoy helping others. Responsibilities include managing technical queries and ensuring timely resolutions. The company offers benefits like training bonuses, annual leave, a healthcare plan, and a casual dress policy. Join a team that values passion and high performance while contributing to an inclusive work environment.

Benefits

£4,500 training bonus through the Littlefish Academy

£1,000 referral bonus

25 days annual leave plus public holidays

Healthcare cash plan

Casual dress policy

Company pension scheme

Breakout facilities

Social events

Annual leave purchase scheme

Qualifications

• Eligible for SC Clearance (UK resident for the last 5 years).
• Strong communication skills to manage technical queries.

Responsibilities

• Handle and resolve desktop, laptop, printer, application issues.
• Communicate effectively with clients and manage technical queries.
• Resolve 1st and 2nd line technical issues via various channels.
• Prioritise, progress, and monitor IT incidents and requests.
• Work on specific IT projects as directed by the Service Management team.

Job description

A technology service provider in Nottingham seeks an IT Service Desk Engineer to resolve tech issues and support multiple technologies. The ideal candidate should embrace a can-do attitude and enjoy helping others. Responsibilities include managing technical queries and ensuring timely resolutions. The company offers benefits like training bonuses, annual leave, a healthcare plan, and a casual dress policy. Join a team that values passion and high performance while contributing to an inclusive work environment.