Customer Service Dispatch & Scheduling Specialist

Johnson Controls, Inc.; United Kingdom; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading global technology company in the UK is seeking a Customer Service Dispatcher to support installation teams by planning and scheduling customer appointments. You will maximize engineer productivity and ensure timely material orders while maintaining communications throughout. This role offers a competitive salary and generous leave entitlement. Candidates should have customer service experience and be computer literate. Join a company that provides extensive opportunities for growth and exclusive discounts.

Benefits

Competitive Salary

Generous & Flexible Leave Entitlement

Holiday Purchase Scheme

Comprehensive Benefits

Exclusive Discounts

Career Development

Qualifications

• Experience in customer service is essential.
• Proficient in computer applications.

Responsibilities

• Manage inbound and outbound telephone activity nationwide.
• Maximise engineer productivity by optimal scheduling.
• Order materials timely for customer visits.
• Support in-field activities with job details.

Skills

Customer Service experience

Computer literate

Job description

A leading global technology company in the UK is seeking a Customer Service Dispatcher to support installation teams by planning and scheduling customer appointments. You will maximize engineer productivity and ensure timely material orders while maintaining communications throughout. This role offers a competitive salary and generous leave entitlement. Candidates should have customer service experience and be computer literate. Join a company that provides extensive opportunities for growth and exclusive discounts.