Dispatch Coordinator – Scheduling & Field Support (UK)

Johnson Controls Inc.; Sunbury-on-Thames; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading global building technology firm located in Sunbury-on-Thames seeks a Customer Dispatch Coordinator to support installation teams, optimally schedule appointments, and manage resource utilisation. The successful candidate will have customer service experience and be computer literate. The position offers a competitive salary, generous leave entitlement, and opportunities for career development, alongside various employee benefits, including a pension plan and exclusive discounts. This role is essential in ensuring customer satisfaction and operational efficiency.

Benefits

Competitive Salary

Generous & Flexible Leave Entitlement

Comprehensive Benefits

Exclusive Discounts

Career Development

Qualifications

• Customer Service experience.
• Computer literate.

Responsibilities

• Provide support to the branch Installation Teams.
• Maximise engineer productivity through optimising resource utilisation.
• Order materials in a timely manner for customer visits.

Job description

A leading global building technology firm located in Sunbury-on-Thames seeks a Customer Dispatch Coordinator to support installation teams, optimally schedule appointments, and manage resource utilisation. The successful candidate will have customer service experience and be computer literate. The position offers a competitive salary, generous leave entitlement, and opportunities for career development, alongside various employee benefits, including a pension plan and exclusive discounts. This role is essential in ensuring customer satisfaction and operational efficiency.