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Customer Service Dispatch & Scheduling Lead
Johnson Controls Inc.
Sunbury-on-Thames
On-site
GBP 40,000 - GBP 60,000
Full time
Today
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Job summary
A global leader in building solutions seeks a Customer Service Co-Ordinator in Sunbury-on-Thames. This role involves managing and scheduling customer appointments, optimizing engineer availability, and ensuring materials are prepared for visits. Key qualifications include customer service experience and computer literacy. The position offers a competitive salary, generous leave entitlement, and substantial career development opportunities.
Benefits
Competitive Salary
Generous & Flexible Leave Entitlement
Holiday Purchase Scheme
Comprehensive Benefits
Exclusive Discounts
Career Development Opportunities
Qualifications
- Customer service experience is essential.
- Proficiency in computer use is required.
Responsibilities
- Provide support to installation teams and schedule customer appointments.
- Maximise engineer productivity and resource utilisation.
- Order materials and manage job details for engineers.
Skills
Customer Service experience
Computer literate
Job description
A global leader in building solutions seeks a Customer Service Co-Ordinator in Sunbury-on-Thames. This role involves managing and scheduling customer appointments, optimizing engineer availability, and ensuring materials are prepared for visits. Key qualifications include customer service experience and computer literacy. The position offers a competitive salary, generous leave entitlement, and substantial career development opportunities.
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