Luxury Hotel Concierge: Your Local Guide to Manchester

InterContinental Hotels Group PLC; Manchester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hotel group in Manchester seeks a Full-Time Concierge to be the first point of contact for guests, assisting with luggage and providing local recommendations. The ideal candidate will have strong customer service and communication skills, a valid UK driver's license, and enjoy working in a team environment. We offer competitive salary, training, wellbeing programs, and various employee perks. If you're looking to join a prestigious hotel, apply today!

Benefits

Competitive salary

Paid holidays

Employee assistance programme

Discounted room rates and F&B

Paid volunteering days

Qualifications

• A Valid UK Drivers License is a requirement for this role.
• Experience in a customer-facing environment preferred.
• Ability to adjust approach to individual guest needs.

Responsibilities

• Greet guests and support with luggage.
• Recommend local food, drinks, and entertainment.
• Work closely with reception team to ensure guest satisfaction.

Skills

Customer service experience

Excellent communication skills

Knowledge of local area

Teamwork ability

Job description

A leading hotel group in Manchester seeks a Full-Time Concierge to be the first point of contact for guests, assisting with luggage and providing local recommendations. The ideal candidate will have strong customer service and communication skills, a valid UK driver's license, and enjoy working in a team environment. We offer competitive salary, training, wellbeing programs, and various employee perks. If you're looking to join a prestigious hotel, apply today!