Wedding and Events Sales Manager

Manorview Hotels & Leisure Group; Glasgow; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A hospitality group in Glasgow is seeking a dedicated Wedding & Events Sales Manager to lead their team at Boclair House. The role involves managing sales leads, providing excellent customer experiences, and mentoring coordinators. The ideal candidate will have at least 2 years of sales experience and strong leadership skills, ensuring that all events are tailored to deliver exceptional service. This role offers competitive compensation, profit-sharing, and various employee benefits.

Benefits

Enhanced earnings from service charges and tips

Profit sharing after 1 year of service

Dedicated development support

Free meals and drinks during shifts

Access to wellbeing services

Qualifications

• Minimum of 2 years’ experience in sales, ideally in a similar role.
• Experience of leading a team.
• Exceptional attention to detail and workload management.

Responsibilities

• Lead department to secure and convert sales leads for weddings and events.
• Host show rounds and sales appointments while providing excellent experiences.
• Identify areas of improvement and discuss with management.

Skills

Sales experience

Leadership

Attention to detail

Self-motivated

Communication skills

Tools

RezControl

Job description

Overview

We’re seeking a committed, caring and skilled Wedding & Events Sales Manager to lead our team at Boclair House in Bearsden, north-west of Glasgow.

Since launching 10 years ago, the venue has gone from strength-to-strength, delivering memorable weddings and events for those seeking a chic and stylish venue. The team’s commitment and dedication is reflected in our recent awards – with the venue being crowned Glasgow & West ‘Venue of the Year’ at the 2024 and 2025 Your Scottish Wedding Awards.

Now we’re looking for a Wedding & Events Sales Manager to ensure we continue to provide the highest-level of guest experience from initial showround to delivery of the wedding or event. It’s a crucial leadership role that will suit someone who’s not only passionate about bringing their best to their role but helping the team they led bring their best too.

ROLE & RESPONSIBILITIES

As Wedding & Events Sales Manager you’ll lead your department to secure and convert sales leads for weddings and events, tailoring their experience and packages to ensure we can deliver an occasion that’s perfect for them. You’ll be required to:

• Manage sales leads from initial enquiry to optimise bookings for your venue
• Host show rounds and sales appointments, offering an excellent experience, while also providing quotations and securing bookings
• Identify areas of improvement and opportunity and discuss with Senior Management and wider sales teams at meetings
• Collaborate with our Operations Team, detailing a full handover for preparation and delivery of weddings/events
• Manage your schedule to fully maximise sales appointments/opportunities within your venue
• Be a dedicated and reliable contact for wedding couples and event bookers, providing the highest level of guest experience
• Mentor, develop and train the Wedding & Events Sales Coordinators you’ll lead
• Provide accurate reports
• Own and drive our proven wedding-sales processes, while also bringing your personality and expertise
• Act as a point of contact for wedding partners/suppliers

Other adhoc duties may be required from time to time, and these would be discussed with you in advance.

THE IDEAL CANDIDATE

It’s essential that the candidate:

• Has a minimum of 2 years’ sales experience, ideally in a similar role.
• Has experience of leading a team.
• Has exceptional attention to detail and is able to confidently manage their own workload.
• Is determined and self-motivated.
• Is a clear and confident communicator who can collaborate with a variety of roles and departments.

The ideal candidate would also be someone who is competent in following processes and procedures, understands the operational requirements of running events, and knows how to balance what couples want with what the venue can provide. It’s important your personality and style also showcase your passion for wedding and events. Our couples are looking for team who will support and guide with care and enthusiasm.

Though training would be provided so not essential, it would also be an advantage if you have experience of working with RezControl.

As a team who are working together to make life better through hospitality, we also ask our team to come to work with a positive mindset so that you can:

• Care for others – showing kindness to teammates and guests, willingly helping others out, and listening.
• Bring your best – being determined to deliver daily, being consistent with your actions, and surprising and delighting people.
• Always move forward – identifying improvements, solving problems and continuously learning.

BE PART OF SOMETHING BIGGER

At Team Manorview, we’re working together to make life better for people through hospitality. If you want a role where you can have a broader impact, then this could be the team for you. Every year, profits are shared across our whole team – with everyone who has 1+ years service qualifying for a payment. Through our registered charity, Manorview Foundation, we also support local communities in need, including throwing an annual Christmas party for underprivileged children.

Joining Team Manorview, you can expect:

A fair and competitive wage

• Enhanced earnings with a share of service charges and tips from guests, with 100% of tips being retained by the team
• A share of profits after 1 years’ service
• Dedicated development and support from the Manorview Central Sales team
• Great camaraderie with our sales coordinators from across our other 7 venues
• Great perks and benefits for you and your family to enjoy
• Free meals, soft drinks and hot drinks on shift
• Access to free wellbeing services and resources for support when you need it