Wedding & Events Coordinator

Manorview Hotels & Leisure Group; Glasgow; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A prominent hotel and leisure group in Glasgow is seeking a Wedding & Events Coordinator. The role involves delivering exceptional guest experiences, guiding couples in planning their special day, and collaborating with various teams to ensure smooth operations. Candidates should have experience in sales and events, excellent communication skills, and a flexible approach to balance guest desires with operational needs. This position offers competitive wages, tips, profit shares, and various employee benefits.

Benefits

Competitive wage

Share of service charges and tips

Dedicated development and support

Free meals and drinks during shifts

Access to wellbeing services

Qualifications

• Experience in a similar wedding and events/sales role.
• Confident in selling and upselling.
• Determined and self-motivated to reach targets.

Responsibilities

• Deliver excellent guest experience during wedding showrounds.
• Provide support and guidance to booked couples.
• Communicate and collaborate with other teams at the venue.

Skills

Sales experience

Effective communication

Flexibility

Job description

Picture this: You arrive to work in a stunning mansion house lovingly restored and designed to host exclusive-use weddings and events. You’ve joined a caring and committed team. You’re helping excited couples plan their special day. And you’re benefiting from ongoing support and development. This could be your experience if you join the team at Boclair House as Wedding & Events Co-ordinator.

Located in Bearsden, north-west of Glasgow, Boclair House is a well-established and respected venue in the wedding market. In fact, it has been crowned ‘Venue of the Year’ for Glasgow & The West 2 years running. We deliver hundreds of weddings every year to couples looking for a chic, stylish venue that’s exclusively theirs. The Wedding & Events Co-ordinator would join the existing team to provide exceptional guest experience in the selling, planning and coordination of weddings and events.

Role & Responsibilities

As Wedding & Events Coordinator you will be required to:

• Deliver excellent guest experience during wedding showrounds and sales appointments.
• Follow our proven sales process while also bringing your individuality and personality to each showround.
• Provide support, guidance and steer to booked couples/guests during the planning phase and planning appointments.
• Complete and deliver daily reporting and trackers.
• Communicate and collaborate with many other teams at the venue and the Manorview central team to ensure highest-quality guest experience for wedding and event planners and guests.

What we’re looking for in a candidate

We’re looking for someone who:

• Has experience in a similar wedding and events / sales role.
• Is confident with selling and upselling.
• Is competent in following processes and procedures.
• Is determined and will be self-motivated to reach targets and achieve success.
• Is a clear and confident communicator who understands the importance of effective and timely communication across a variety of platforms.
• Ideally understands the operational requirements of running events.
• Is flexible in outlook and approach – balancing what couples want with the venue’s operational processes and profitability needs.

As a team who are working together to make life better through hospitality, we also ask our team to come to work with a positive mindset so that you can:

• Care for others – showing kindness to teammates and guests, willingly helping others out, and listening.
• Bring your best – being determined to deliver daily, being consistent with your actions, and surprising and delighting people.
• Always move forward – identifying improvements, solving problems and continuously learning.

Joining Team Manorview, you can expect:

• A fair and competitive wage
• Enhanced earnings with a share of service charges and tips from guests, with 100% of tips being retained by the team
• A share of profits after 1 years’ service
• Dedicated development and support from the Manorview Central Sales team
• Great camaraderie with our sales coordinators from across our other 7 venues
• Great perks and benefits for you and your family to enjoy
• Free meals, soft drinks and hot drinks on shift
• Access to free wellbeing services and resources for support when you need it