General Manager

Manorview Hotels & Leisure Group; Johnstone; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading hospitality company in the UK is seeking a General Manager for Bowfield Hotel & Spa. The successful candidate will lead a committed team, managing day-to-day operations while ensuring exceptional guest service. With opportunities for leadership training and development, this role suits a proactive individual with experience in leisure or spa environments. Join a team that values caring for others and strives for excellence in hospitality.

Benefits

Great perks and benefits across Manorview

Profit sharing after 1 year

Free meals and drinks on shift

Access to leadership training

Free wellbeing services

Participation in employee surveys

Qualifications

• Experience in managing a venue with leisure/spa experiences is preferred.
• Active participation in operations and visible leadership required.
• Ability to deliver exceptional guest service.

Responsibilities

• Lead and coach the team to ensure high performance.
• Collaborate with the Managing Director on operational improvements.
• Manage day-to-day operations and uphold service standards.

Skills

Leadership

Guest Service

Operational Management

Job description

Overview

Bowfield Hotel & Spa in Howwood is seeking a General Manager to join the team – an integral leadership position in the popular countryside hotel.

Located in Howwood, just 15 minutes from Glasgow Airport, Bowfield is a multi-faceted venue with a Health Club, AURA Spa, restaurant, bar and café, hotel rooms, 10 lodges with hot tubs, a children’s soft play and function suites that host weddings and events. Bowfield is a consistently busy venue that demands high standards of guest experience in all areas at all times, and we are looking for a General Manager who can take things to the next level.

The role is ideal for someone who relishes a challenge, can think on their feet and enjoys a fast pace. As we’re committed to making life better for people through hospitality – whether team, guest or communities – we’re looking for someone who will care for others, bring their best and help us move forward.

The successful candidate will:

Responsibilities

• Lead, guide and coach the excellent team we have in venue, working daily to offer support and guidance.
• Work closely with the Managing Director and Support Team to continuously seek little improvements that make a big difference
• Deliver exceptional guest service and ensure standards remain high
• Manage the day-to-day operation of the venue

We value General Managers who are active in the operation, visible in the venue and will, where necessary, work alongside their team, leading by example. The need to be occasionally operational is balanced with the more strategic and managerial aspects of the role.

The position would particularly suit a general manager that has experience of working in a venue with leisure/spa experiences, as this is a key aspect of Bowfield.

While we’re looking for relevant skills and experience, we also want someone who shares our vision of a hospitality industry that is better, and sees themselves being part of a team who can make this happen.

Benefits

As a member of the team, you’ll also enjoy:

• Great perks and benefits across Manorview
• A share of profits after 1 year of service
• Free meals, soft drinks and hot drinks on shift
• Participation in our bespoke leadership training courses
• Access to great learning and development opportunities
• Free wellbeing services and resources, for help when you need it
• Participation in employee voice surveys and discussions so your opinion can be shared