Venue Sales and Marketing Manager

Compass Group; Greater London; On-site; GBP 40,000 - GBP 45,000; Full time

Job summary

A renowned catering company in London is seeking a Venue Sales and Marketing Manager to lead their team at RSA House. The role involves managing a sales pipeline, driving revenue from corporate and private events, and enhancing third-party partnerships. The ideal candidate will have significant experience in sales and hospitality, focusing on teamwork and a strong client experience. A competitive salary plus bonus opportunities are part of the offer, highlighting the company's strong commitment to employee welfare.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Healthcare Support App

Family friendly support

Qualifications

• Experienced sales leader from events or hospitality.
• Proven ability in developing teams and building relationships.
• Commercially driven with a genuine interest in social impact.

Responsibilities

• Lead and develop a sales and events team.
• Drive new and repeat business across corporate and private events.
• Manage and maximize third-party hospitality partnerships.

Skills

Sales leadership

Relationship building

Commercial strategy

Team management

Customer experience focus

Tools

CRM system (Tripleseat)

Job description

Overview

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.

We’re looking for a Venue Sales and Marketing Manager to work with us at RSA House in London.

About RSA House

RSA House is the historic home of The RSA, a global charity and community dedicated to creativity for the good of all.

The House itself is a unique mix of both world famous historic rooms and modern event spaces. It is a living art gallery, constantly evolving through exhibitions, installations, talks and performances. Alongside our 13 event spaces, RSA House is also home to public facing hospitality and cultural spaces including The Coffee House, Muse our cocktail bar and the RSA Library.

We host a wide range of events, from high profile corporate conferences, brand launches and screenings, to awards dinners, receptions, weddings and private celebrations.

Every event delivered at RSA House directly supports the work of The RSA. Our internal client is The RSA itself, meaning that commercial success and purpose are closely connected. This is a rare opportunity to work in a venue where revenue directly contributes to positive social impact.

Location: London, WC2N 6EZ

Salary: £40,000 - £45,000 per annum plus a healthy bonus package OTE £65,000 per annum

Working Pattern: 40 hours per week, Monday - Friday - 8am to 4pm, 9am to 5.30pm, 10am to 6pm

Your impact

As Venue Sales & Marketing Manager, you will lead and develop a high performing sales and events team while also managing your own sales pipeline.

The role combines hands on sales delivery, with people leadership and commercial strategy. You will be responsible for driving revenue across corporate, weddings and private events, while ensuring our standards of service remain exceptional.

You will lead a team of five, supporting their development, performance and wellbeing, while at the same time being a strong individual contributor who enjoys selling, building relationships and delivering results.

You will play a central role in shaping how we use our booking system, Tripleseat, working closely with the Head of Sales & Marketing to further automate, improve reporting and strengthen our sales processes.

You will also lead on managing and maximising third party hospitality and venue media partnerships to ensure RSA House maintains strong market visibility and commercial return.

Key responsibilities

Sales leadership and performance

• Manage your own sales pipeline alongside the team, contributing directly to monthly and quarterly revenue targets.
• Lead, coach and develop a team of five across sales and events, creating a high performing, engaged and supportive team culture.
• Set, manage and review individual and team sales KPIs, conversion performance and pipeline health.

Revenue generation and client experience

• Drive new and repeat business across corporate, weddings and private events.
• Manage key client and agent relationships.
• Deliver engaging show rounds, proposals and commercial negotiations.

Systems, processes and commercial improvement

• Champion and further develop our CRM system Tripleseat across the team, improving efficiency, automation, reporting and data quality.

Marketing and partnerships

• Manage and maximise third party venue and hospitality media partnerships to deliver commercial return.
• Ensure third party listings and venue profiles are accurate, compelling and up to date.

Collaboration and internal relationships

• Build strong working relationships with internal RSA client and Company of Cooks colleagues

About you

You will be an experienced sales leader from events, venues or hospitality who genuinely enjoys developing people as much as delivering results.

You are smart, thoughtful and kind in how you lead, how you sell and how you show up for your team. You care about being commercially successful, but you are also genuinely interested in the wider mission of The RSA and what it means to work in a venue where every event supports creativity and positive social impact.

You love the energy of a busy events environment. You enjoy showing clients around the House, building relationships face to face and bringing ideas to life in real spaces, not just over email.

You get real satisfaction from seeing a brilliant event come together, from great food and drink, great service and a happy client. You understand how much the guest experience matters and take pride in selling it.

You will be someone who:

• A smart, thoughtful and kind leader who cares about people and how it feels to work in a team.
• Commercially driven and motivated by results but also inspired by The RSA’s mission and the impact that great events can create beyond revenue.
• A natural relationship builder who enjoys meeting clients in person, showing off the House and creating genuine connections.
• A confident sales leader who enjoys closing business, shaping pipelines and turning opportunity into unforgettable events.
• An experienced people manager who enjoys coaching, supporting and developing others, and is comfortable leading performance and accountability.
• Solutions focused, practical and curious about how systems and data can make life easier for teams.
• Passionate about food, drink and hospitality, and proud of delivering outstanding experiences for guests and clients.
• Brings warmth, energy and a positive, inclusive vibe to the office, helping to create a culture where people genuinely enjoy coming to work.
• Most importantly, you will care about how it feels to work here and how it feels to host events here, and you will role model our values of being Smart, Thoughtful and Kind in everything you do.

What’s in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we\'ve developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includesAnnual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support

• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers