Automotive Customer Advisor | Company Car & Benefits

Stellantis group; Leicester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

An automotive manufacturer in Leicester is seeking an experienced Customer Advisor to join their Aftersales team. This role involves clear communication with customers, quoting service plans, and managing aftersales processes. Applicants should have good customer service skills and be able to work in a fast-paced environment. Benefits include a company car scheme, pension contributions, and 22 days of annual leave, increasing to 26 with service. This is a great opportunity for growth within a premium manufacturer setting.

Benefits

Company Car Scheme

Pension Contribution up to 7%

Annual Leave starting at 22 days

Employee Assistance Program

Exclusive discounts on vehicles and services

Training Opportunities

Qualifications

• Experience in a customer-facing role, particularly in automotive.
• Ability to handle multiple tasks in a fast-paced environment.
• Understanding of vehicle maintenance and repair processes.

Responsibilities

• Communicate with customers and colleagues clearly.
• Adopt new digital systems and processes.
• Propose additional work based on vehicle health checks.
• Quote and sell service plans.

Skills

Customer communication

Digital systems adoption

Sales skills

Job description

An automotive manufacturer in Leicester is seeking an experienced Customer Advisor to join their Aftersales team. This role involves clear communication with customers, quoting service plans, and managing aftersales processes. Applicants should have good customer service skills and be able to work in a fast-paced environment. Benefits include a company car scheme, pension contributions, and 22 days of annual leave, increasing to 26 with service. This is a great opportunity for growth within a premium manufacturer setting.