Aftersales Advisor: Parts, Warranty & Customer Care

Stellantis group; Sheffield; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading automotive company in Sheffield is looking for an Aftersales Advisor to be the primary point of contact for exceptional customer service. The role involves creating efficient parts and administration processes and requires strong organizational and communication skills, alongside a full UK driving licence. Training is provided and various benefits are offered, making it an exciting opportunity in the automotive sector.

Benefits

Company Car Scheme

Exclusive Discounts

Generous Pension Contribution

Annual Leave Increase with Service

Employee Assistance Programme

Qualifications

• Experience in customer service is beneficial.
• A full valid UK driving licence is required.

Responsibilities

• Create a seamless parts and admin process.
• Monitor parts stock levels and inform hub for attention.
• Chase back ordered parts to reduce downtime.

Skills

Customer service

Organizational skills

Communication skills

Driving license

Job description

A leading automotive company in Sheffield is looking for an Aftersales Advisor to be the primary point of contact for exceptional customer service. The role involves creating efficient parts and administration processes and requires strong organizational and communication skills, alongside a full UK driving licence. Training is provided and various benefits are offered, making it an exciting opportunity in the automotive sector.