Online Delivery Operations Lead

Sainsbury's Supermarkets Ltd; Haywards Heath; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading UK supermarket is seeking a passionate Lead Online Manager to oversee online delivery operations. You will manage a team to ensure timely deliveries and uphold KPIs. Successful applicants will demonstrate strong leadership, data analysis skills, and experience in customer-focused environments. The role involves people management, performance evaluation, and operational decision-making in a fast-paced atmosphere. Exceptional benefits and an inclusive work culture are offered.

Benefits

10% store discount

Annual bonus scheme

Free food and drinks

Generous holiday entitlement

Pension scheme

Share scheme

Wellbeing support

Cycle to Work scheme

Discounts on gym memberships and more

Qualifications

• Proven leadership experience in a high-paced environment.
• Ability to handle performance-related issues and employee relations.
• Experience in managing large teams with focus on performance and customer service.

Responsibilities

• Lead a team for efficient online delivery operations.
• Ensure compliance with KPIs and operational standards.
• Manage scheduling and training for team members.

Skills

Leadership

Performance Management

Data Analysis

Customer Focus

Team Development

Change Management

Job description

A leading UK supermarket is seeking a passionate Lead Online Manager to oversee online delivery operations. You will manage a team to ensure timely deliveries and uphold KPIs. Successful applicants will demonstrate strong leadership, data analysis skills, and experience in customer-focused environments. The role involves people management, performance evaluation, and operational decision-making in a fast-paced atmosphere. Exceptional benefits and an inclusive work culture are offered.