Online Delivery Lead — Data-Driven Retail Manager

Sainsbury's Supermarkets Ltd; Rhyl; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading UK retailer in Rhyl seeks a Lead Online Manager to direct the online delivery operation, ensuring accountability and high standards. You will manage a small team, oversee performance metrics, and ensure a seamless shopping experience for customers. The role requires strong leadership skills, experience in a fast-paced environment, and a commitment to customer satisfaction. The company offers competitive benefits including discounts, bonuses, and generous holiday entitlements.

Benefits

10-15% shopping discount

Annual bonus scheme

Free food and hot drinks for Colleagues

Generous holiday entitlement

Pension matching 4-7.5%

Share scheme

Wellbeing support

Cycle to Work scheme

Gym membership discounts

Qualifications

• Experience managing teams in a fast-paced environment.
• Proven track record in delivering KPIs and improving performance.
• Ability to manage complex people matters with fairness and judgement.

Responsibilities

• Direct a small team of managers to ensure timely online deliveries.
• Review data and ensure compliance with processes.
• Accountability for store operations during night shifts.

Skills

Leadership

Data interpretation

Performance management

Team Development

Customer focus

Job description

A leading UK retailer in Rhyl seeks a Lead Online Manager to direct the online delivery operation, ensuring accountability and high standards. You will manage a small team, oversee performance metrics, and ensure a seamless shopping experience for customers. The role requires strong leadership skills, experience in a fast-paced environment, and a commitment to customer satisfaction. The company offers competitive benefits including discounts, bonuses, and generous holiday entitlements.