Footwear Department Supervisor — Service & Staff Discount

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading sports fashion retailer is seeking a Department Supervisor to lead a dedicated team in delivering outstanding customer service in Manchester. The successful candidate will have 2-3 years of retail experience and a passion for customer engagement. You will model exceptional service while supporting store management, ensuring visual standards, and developing your team. Competitive benefits include training opportunities and a staff discount. Join a dynamic business and kickstart your career journey at JD Sports!

Benefits

Attractive staff discount

Training and development opportunities

Paid parental leave

Access to Employee Assistance Program

Qualifications

• 2-3 years of experience in retail or similar industry.
• Passionate about delivering exceptional customer service.
• Positive attitude with team motivation skills.
• Strong time management abilities.

Responsibilities

• Support store management and lead department in customer service.
• Maintain merchandising standards and sales results.
• Coach and develop the team for great in-store experiences.
• Ensure product availability and uphold company standards.

Skills

Customer service excellence

Team motivation

Time management

Interpersonal communication

Job description

A leading sports fashion retailer is seeking a Department Supervisor to lead a dedicated team in delivering outstanding customer service in Manchester. The successful candidate will have 2-3 years of retail experience and a passion for customer engagement. You will model exceptional service while supporting store management, ensuring visual standards, and developing your team. Competitive benefits include training opportunities and a staff discount. Join a dynamic business and kickstart your career journey at JD Sports!