Textiles Dept Lead – Customer Experience & Merchandising

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading sports fashion retailer in Manchester is seeking a Department Supervisor to support store management and deliver top-notch customer service. This role involves coaching a team to uphold exceptional service and visual standards while improving financial performance. Candidates should have 2-3 years of retail experience and a passion for customer relations. Benefits include training opportunities, staff discounts, and parental leave. Join JD Sports and shape your career in a dynamic business environment.

Benefits

Staff discounts

Training and development opportunities

Paid parental leave

Employee Assistance Program

Qualifications

• 2-3 years of experience in retail or similar industry.
• Passionate about delivering exceptional customer experiences.
• Positive attitude with the ability to motivate a team.

Responsibilities

• Provide exceptional customer service to every JD customer.
• Support management to improve financial performance.
• Ensure product availability and uphold visual standards.

Skills

Customer service

Team leadership

Time management

Communication skills

Job description

A leading sports fashion retailer in Manchester is seeking a Department Supervisor to support store management and deliver top-notch customer service. This role involves coaching a team to uphold exceptional service and visual standards while improving financial performance. Candidates should have 2-3 years of retail experience and a passion for customer relations. Benefits include training opportunities, staff discounts, and parental leave. Join JD Sports and shape your career in a dynamic business environment.