Footwear Dept Supervisor: Elevate Service & Visuals

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading sports fashion retailer is seeking a passionate and energetic Department Supervisor to lead the team in providing exceptional customer service. You will oversee merchandising, coach your department, and motivate the team to enhance customer experiences. Ideal candidates should have 2-3 years of retail experience, great communication, and a positive attitude. This role offers opportunities for career growth and attractive employee discounts, all within a dynamic and inclusive environment.

Benefits

Training and development opportunities

Employee discounts for friends and family

One month paid parental leave for full-time employees

Access to Employee Assistance Program & Mental Health champions

Qualifications

• 2-3 years of experience within retail or similar industry.
• Passionate about delivering an amazing service experience for customers.
• Positive attitude to create a motivating environment for the team.

Responsibilities

• Model exceptional customer service, every customer, every time.
• Support and guide team to deliver exceptional service.
• Ensure product availability and uphold company visual standards.

Skills

Customer service

Team leadership

Time management

Interpersonal skills

Communication skills

Job description

A leading sports fashion retailer is seeking a passionate and energetic Department Supervisor to lead the team in providing exceptional customer service. You will oversee merchandising, coach your department, and motivate the team to enhance customer experiences. Ideal candidates should have 2-3 years of retail experience, great communication, and a positive attitude. This role offers opportunities for career growth and attractive employee discounts, all within a dynamic and inclusive environment.