Apparel Department Lead | Customer Experience Champion

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading sports fashion retailer in Manchester is seeking a Department Supervisor to lead exceptional customer service in-store. This role involves maintaining merchandising standards and developing a motivated team. Candidates should have 2-3 years of retail experience and a passion for service. The position offers opportunities for career development, engagement with top brands, and attractive staff benefits including discounts and parental leave.

Benefits

Staff discounts

Training and development opportunities

Paid parental leave

Employee Assistance Program

Qualifications

• 2-3 years of experience in retail or a similar industry.
• Passionate about delivering excellent customer service.
• Ability to create a motivating environment for the team.

Responsibilities

• Support store management in delivering exceptional customer service.
• Maintain merchandising and visual standards.
• Coach and develop the team for great in-store experiences.

Skills

Customer service

Time management

Interpersonal skills

Team motivation

Job description

A leading sports fashion retailer in Manchester is seeking a Department Supervisor to lead exceptional customer service in-store. This role involves maintaining merchandising standards and developing a motivated team. Candidates should have 2-3 years of retail experience and a passion for service. The position offers opportunities for career development, engagement with top brands, and attractive staff benefits including discounts and parental leave.