Footwear Dept Supervisor: Elevate Service & Visuals

JD Sports Fashion Australia Pty; Manchester; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading sports fashion retailer in Manchester is seeking a Department Supervisor to enhance customer experiences and lead a retail team. You will ensure excellence in customer service, coach staff in delivery, and maintain merchandising standards. Ideal candidates will have 2-3 years in retail, excellent time management, and strong communication skills. This role offers career development opportunities and attractive employee benefits including staff discounts and paid parental leave.

Benefits

Attractive staff discount

Training and development opportunities

Paid parental leave for full-time employees

Employee Assistance Program

Mental Health champions

Qualifications

• 2-3 years of experience within retail or similar industry.
• Excellent time management skills to ensure timely execution of priorities.
• Strong interpersonal and communication skills.

Responsibilities

• Model exceptional customer service to every JD customer.
• Support the team to deliver exceptional service.
• Ensure product availability with the back of house team.
• Maintain merchandising and visual standards.

Skills

Customer service

Time management

Interpersonal skills

Team motivation

Job description

A leading sports fashion retailer in Manchester is seeking a Department Supervisor to enhance customer experiences and lead a retail team. You will ensure excellence in customer service, coach staff in delivery, and maintain merchandising standards. Ideal candidates will have 2-3 years in retail, excellent time management, and strong communication skills. This role offers career development opportunities and attractive employee benefits including staff discounts and paid parental leave.