Automotive Service Advisor – Grow Your Career & Impact

Mesh-AI Limited; Tees Valley; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A leading automotive retailer based in Tees Valley is seeking an experienced Service Advisor to join their friendly aftersales team. The role involves booking customer appointments, providing service advice, and ensuring excellent communication throughout the automotive service process. The ideal candidate should have prior experience in a similar role, hold exceptional communication skills, and possess knowledge of dealer systems. This position offers a competitive salary of up to £35,000 OTE and strong opportunities for career progression.

Benefits

Competitive salaries with structured pay scales

Generous annual leave

Enhanced family leave

Discounted gym memberships

Dental insurance

24/7 access to GP services

Travel insurance

Qualifications

• Previous experience as a Service Advisor in an automotive environment.
• Ability to explain technical information clearly.
• Excellent customer service skills.

Responsibilities

• Booking MOTs, services, and repair work for customers.
• Advising on warranty cover and upselling parts.
• Managing customer records and updates on bookings.

Skills

Excellent communication skills

Customer service skills

Technical information explanation

Tools

Kerridge

ADP

Job description

A leading automotive retailer based in Tees Valley is seeking an experienced Service Advisor to join their friendly aftersales team. The role involves booking customer appointments, providing service advice, and ensuring excellent communication throughout the automotive service process. The ideal candidate should have prior experience in a similar role, hold exceptional communication skills, and possess knowledge of dealer systems. This position offers a competitive salary of up to £35,000 OTE and strong opportunities for career progression.