Branch Assistant

Epwin Group; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic trade business in Manchester is seeking a Branch Assistant to join their team. This role involves providing excellent customer service, maintaining high standards, and assisting with health and safety compliance. A full valid driving license is essential, and while experience in a trade environment is preferred, training will be provided for the right candidate. Enjoy benefits such as 24 days annual leave, a company pension, and opportunities for career advancement.

Benefits

24 days annual leave

Company pension

Employee discounts

Monthly awards

On-the-job training

Qualifications

• Must have a full valid driving license.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment preferred.

Responsibilities

• Provide excellent customer service.
• Maintain high standards within the trade counter area.
• Assist with health and safety compliance.
• Work with the Branch Manager to achieve branch performance targets.
• Provide cover in the branch when required.

Skills

Customer service skills

Organisational skills

IT literacy

Driving experience

Tools

Forklift truck

Job description

- This role is predominantly driving, therefore a full driving license is required

Job Title: Branch Assistant

Location: Manchester

Hours of Work: Mon-Fri: 7am-4pm

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover in the branch when required.

Our ideal Branch Assistant

• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Be versatile and prepared to assist in all aspects of running the branch.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
• Previous driving experience

What you’ll get

• 24 days annual leave, plus statutory bank holidays.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “TELUS” which entitles the employee to discounts at many high‑street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on‑line training. We invest in our people.