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Events & Meetings Ops Assistant – Guest Experience
Himanchestercity
Meeting & Events Operations Supervisor
Job summary
An esteemed events management firm in Manchester is seeking a Meetings & Events Operations Supervisor to ensure the smooth running of meetings, functions, and events. In this role, you will lead a team, build customer relationships, and enhance guest experiences. Ideal candidates will have a background in event coordination, team leadership skills, and a fun, adaptable personality. The position offers benefits like uniform provision and discounts on worldwide hotel stays.
Benefits
Qualifications
- Established in Meetings & Events supervisor roles with F&B background.
- Experience leading and coaching teams for outstanding event coordination.
- Engaging personality with flexibility and a fun approach.
Responsibilities
- Manage departments for smooth-running meetings and events.
- Lead a high-quality meeting and event management service.
- Build customer relationships to enhance event experiences.
Skills
As a Meetings & Events Supervisor, you'll be key in ensuring our day to day meetings, functions, banquets and events run smoothly.
- Suppoting in managing departments, ensuring smooth-running of each meeting and event
- Leading the provision of an outstanding meeting and event management service
- Coaching, mentoring and leading your M&E team with a trusting approach - ensuring their commitment to delivering outstanding and bespoke service
- Getting to know your customers and using your relationships to offer suggestions to enhance their experiences, making them unforgettable
- Working closely with the Meeting & Events Manager who will encourage you to love change and find your own unique ways to further enhance your guest experience
- Oh, and you'll also be required to be a magician. Or at least be capable of juggling each event, customer and guest whilst not missing any details.
- You’ll already be an established in Meetings & Events supervisor, F&B background where you have looked after the MICE area
- You're seeking your next challenge within a forward-thinking, change-loving company
- Whilst it would be great if you had experience working in a hotel, this isn't essential
- Experience leading, coaching and training a team to execute outstanding event coordination and management
- To be successful in this role you will be engaging, a relationship builder and influencer
- You will be flexible, adaptable – hardworking and FUN!
- Uniform provided
- Subsidised taxi travel and parking, subject to availability
- Meals on shift
- Worldwide hotel discounts, through IHG's employee programme
- Everyday discounts, cycle to work & technology salary sacrifice programmes
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.