Events & Meetings Ops Assistant – Guest Experience

Himanchestercity; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality venue in Manchester is seeking a Meetings and Events Operations Assistant to provide exceptional service for guests during meetings and events. Responsibilities include setting up meeting rooms, serving food and drinks, and addressing guest needs for a smooth experience. The role offers the potential for progression and various benefits, including discounts, gym access, and international travel opportunities.

Benefits

Discounts across retail and restaurants

Onsite gym access

International travel at employee rate

Free meals on shift

Career progression opportunities

Uniform provided

Flexible working hours

Qualifications

• Ability to engage and build relationships with guests.
• Strong focus on cleanliness and guest satisfaction.
• Flexibility to adapt style and approach to guest needs.

Responsibilities

• Ensure all guests experience outstanding service during events.
• Set up meeting rooms and prepare for guest arrival.
• Respond promptly to guest complaints and feedback.

Job description

A hospitality venue in Manchester is seeking a Meetings and Events Operations Assistant to provide exceptional service for guests during meetings and events. Responsibilities include setting up meeting rooms, serving food and drinks, and addressing guest needs for a smooth experience. The role offers the potential for progression and various benefits, including discounts, gym access, and international travel opportunities.