Meeting & Events Operations Supervisor

Himanchestercity; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

An esteemed events management firm in Manchester is seeking a Meetings & Events Operations Supervisor to ensure the smooth running of meetings, functions, and events. In this role, you will lead a team, build customer relationships, and enhance guest experiences. Ideal candidates will have a background in event coordination, team leadership skills, and a fun, adaptable personality. The position offers benefits like uniform provision and discounts on worldwide hotel stays.

Benefits

Uniform provided

Subsidised taxi travel and parking

Meals on shift

Worldwide hotel discounts

Cycle to work & technology salary sacrifice programmes

Qualifications

• Established in Meetings & Events supervisor roles with F&B background.
• Experience leading and coaching teams for outstanding event coordination.
• Engaging personality with flexibility and a fun approach.

Responsibilities

• Manage departments for smooth-running meetings and events.
• Lead a high-quality meeting and event management service.
• Build customer relationships to enhance event experiences.

Skills

Event coordination

Team leadership

Relationship building

Adaptability

Job description

As a Meetings & Events Supervisor, you'll be key in ensuring our day to day meetings, functions, banquets and events run smoothly.

What will I be responsible for as a Meeting & Events Operations Supervisor ?

• Suppoting in managing departments, ensuring smooth-running of each meeting and event
• Leading the provision of an outstanding meeting and event management service
• Coaching, mentoring and leading your M&E team with a trusting approach - ensuring their commitment to delivering outstanding and bespoke service
• Getting to know your customers and using your relationships to offer suggestions to enhance their experiences, making them unforgettable
• Working closely with the Meeting & Events Manager who will encourage you to love change and find your own unique ways to further enhance your guest experience
• Oh, and you'll also be required to be a magician. Or at least be capable of juggling each event, customer and guest whilst not missing any details.

Is this Meetings & Events Operations Supervisor role right for me?

• You’ll already be an established in Meetings & Events supervisor, F&B background where you have looked after the MICE area
• You're seeking your next challenge within a forward-thinking, change-loving company
• Whilst it would be great if you had experience working in a hotel, this isn't essential
• Experience leading, coaching and training a team to execute outstanding event coordination and management
• To be successful in this role you will be engaging, a relationship builder and influencer
• You will be flexible, adaptable – hardworking and FUN!

What's in it for me?

• Uniform provided
• Subsidised taxi travel and parking, subject to availability
• Meals on shift
• Worldwide hotel discounts, through IHG's employee programme
• Everyday discounts, cycle to work & technology salary sacrifice programmes