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Parts Sales Advisor
Job summary
A family-run business in Leeds seeks a Customer Service Advisor to provide hands-on support to customers at the counter and over the phone. The role includes working closely with logistics and ensuring customer satisfaction. Training will be provided, making this a great opportunity for individuals without prior experience in the field. The business promotes based on attitude and performance, offering a competitive salary and numerous perks, including discounts and additional holidays for long service.
Benefits
Qualifications
- Strong communication skills to interact with customers.
- Interest in cars or previous sales experience preferred.
- Ability to remain calm under pressure.
Responsibilities
- Serve customers at the counter and over the phone.
- Work with logistics to keep orders moving.
- Support branch operations daily.
Skills
Tools
At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family-run business where people look out for each other.
We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.
This is a hands-on role at the heart of our branch. You’ll be serving customers on the counter and over the phone, understanding what they need, finding the right parts and making sure they leave happy. You’ll work closely with the logistics team to keep orders moving and help keep the branch running smoothly every day.
If you enjoy helping people, solving problems, and being part of a busy, focused team - you’ll feel right at home here.
You don’t need motor factor experience - we’ll train you. We’re looking for someone who:
- Communicates well and enjoys talking to customers
- Has an interest in cars/mechanics or previous experience in sales/advice work
- Stays calm under pressure
- Brings a positive, reliable, “team-first” attitude
Experience with MAM or similar software is helpful, but not essential.
Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands-on product and systems training.
We promote people based on attitude and performance, not how long they’ve been here. For example:
- Jordan joined with no experience and is now a Branch Supervisor
- Hannah moved from retail and is now a Senior Sales Advisor
Your progression is genuinely in your hands.
Alongside a competitive salary, you’ll receive:
- Discounts on retail, gyms, travel, entertainment and more
- Company-branded uniform
- 24/7 employee advice line & GP phone access
- Death in Service cover
- Extra holidays for long service
And above all - a stable role in a friendly, growing business that values what you do.
- 45 hours per week
- Monday–Friday between 7am–6pm
- Every other Saturday (5 hours)
SDL Car Parts are working exclusively with AKA Recruitment. If your CV matches the role, we’ll be in touch to discuss next steps.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.