Supervisor jobs in United Kingdom

Store Manager for Bruton Street store, acting as an ambassador of the brand with responsibility for the day-to-day running of the store. The role requires someone who can drive profitable performance by motivating the team, developing a strong client base and arranging events.

Brand Ambassador

• Excite and install passion and pride for the brand
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
• Lead by example in demonstrating role model behaviour that is representative of the brand

General Store VM/ Client Management

• Implement and maintain all visual guidelines
• Enhance customer service standards in store to ensure the best client journey
• Drive utilisation of client books and aftersales care to ensure loyalty in our customers
• Ensure standards for quality of the selling ceremony, customer service, grooming is maintained and consistent with brand requirements.

Sales/ Business Monitoring

• Manage and motivate the team to increase sales and ensure efficiency
• Manage stock levels in the Store and make sure sufficient stock is available
• Ensure stock loss is minimised by conducting weekly rotative inventories and bi-annual stock takes
• Liaise with your line manager to set sales and KPI targets for the team
• Keep up to date with market trends in the retail industry (specifically UK RTW and LG market), understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs

Team Management/ Back Office

• Conduct full bi-annual appraisals (P&CR) in conjunction with HR Director UK and reviewing succession plans
• Conduct monthly catch-ups with the team and communicate clear objectives to them
• Work with UK HR on recruitment, organisation of training and general HR issues
• Coaching, training and developing the sales team to ensure KPI and sales targets are achieved
• Participate in regular managers’ meetings with the wider teams to share business performance, ideas and best practice
• Ensure all Company policies and procedures are adhered to
• Submit weekly reports to the relevant stakeholders
• Build strong relationships with the Senior team/Head Office in Paris and HR and Finance in UK

Profile

• Education: to Degree level or above
• Experience: minimum of 5 years’ experience in Luxury Retail, minimum of 3 years’ managing people
• Software: Excellent working knowledge of Microsoft Office and Lotus Notes
• Good team player and ability to work on own with high levels of motivation
• Sound knowledge of UK Retail Laws, security and Health and Safety Legislation

• Ability to effectively and successfully lead and manage a team
• Strong and demonstrable commercial acumen
• A passion for customer service and sales floor focused
• Excellent at working and delivering against deadlines and the ability to work under pressure
• Ability to prioritise for self and the team and be able to multi task
• Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions
• Proactive and positive in approach
• Able to communicate effectively with all internal and external customers and at all levels of the organisation
• Excellent communication skills both written and oral

To prepare for the future, we look to the past. As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison: designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada’s timeless legacy.

A series of encounters take place: the everlasting codes of KENZO are considered through an instant lens, the ‘Jungle’ fashion of its founder is distilled into succinctly covetable items, and a new sense of exclusivity heightens the universal appeal key to the Maison’s history.

In the encounter between the founder and the heir, the core of KENZO is amplified: unconventional fashion for the future rooted in the permanence of its past.

• Mid-Senior level

• Full-time

• Retail Apparel and Fashion