Clinical Services Manager – Imaging

Circle Health Group; London; On-site; GBP 52,000; Full time

Job summary

A leading healthcare provider in London seeks an experienced Clinical Services Manager to oversee the Imaging department. You will manage service delivery, ensure high-quality diagnostic imaging services, and contribute to the hospital's operational strategies. The ideal candidate should have extensive experience in a senior radiographer role, a relevant degree, and strong management skills. Competitive salary and extensive benefits are offered.

Benefits

25 days holiday per year + bank holidays

Management Bonus Scheme

Private Healthcare Scheme

Friends & Family Discounts

Industry leading training and development opportunities

Qualifications

• Extensive experience as a Senior Radiographer or equivalent.
• Management experience in a multi-modality imaging department.
• Knowledge of healthcare service sector and systems.

Responsibilities

• Manage service delivery with professionalism and focus on patient care.
• Contribute to operational and business development of the hospital.
• Oversee the operational supervision of Diagnostic Imaging services.

Skills

Extensive experience in an acute hospital setting

Previous experience in a Clinical Lead role

Experience of customer care

Ability to analyse and interpret data

Recruitment and selection skills

Education

Degree or Diploma in Diagnostic Radiography

Job description

Overview

Clinical Services Manager - Imaging
Hendon Hospital
37.5 Hours & Permanent
Salary: Up to £52,000.00 per year (depending on level of experience, training and qualification)

Hendon Hospital in London is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Clinical Services Manager to join their team of staff in the Imaging department.

This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties

Duties of this role include:

• You develop and manage service delivery within your area of responsibility with a high degree of professionalism, ensuring effective deployment, utilisation and control of all resources, whilst providing a high quality, responsive, patient-focused service.
• You contribute to the strategic, operational and business development of the hospital.
• You ensure that high quality, responsive Diagnostic Imaging services are delivered to meet the needs of all customers and the business.
• You develop and maintain professional relationships with Radiologists ensuring clinical expertise matches the specialties of the Hospital and referring clinician needs, and ensure sessional use is maximised.
• You identify and recruit Radiologists in conjunction with the Senior Management Team (SMT), taking opportunities to widen the clinical expertise available in the departments.
• You formally meet (minimum annual) with Radiologists to discuss department development, clinical and operational issues.
• You oversee the day-to-day operational supervision of Diagnostic Imaging services.
• You conduct radiographic examinations as an autonomous practitioner and as part of a multi professional team in line with professional & departmental standards.
• You ensure there are sufficient Radiation Protection Supervisors appointed to cover all modalities in the Diagnostic Imaging Department, that their Role Profile is signed, their training is up to date and protected time is allocated to ensure their duties are fulfilled.
• You ensure all work environments are safe and that all local rules and systems of work are observed.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria

• Extensive experience working in an acute hospital setting in a Senior Radiographer post or equivalent.
• Previous experience within a Clinical Lead role.
• Experience of customer care, including interacting with challenging customers/patients and situations.
• A Degree or Diploma in Diagnostic Radiography.
• Management / supervisory experience within a multi-modality imaging department.
• Ability to analyse, interpret and make recommendations on data specific to the hospital to identify business development opportunities, change current practice, monitor and influence performance.
• Knowledge of the healthcare service sector and the systems and processes used.
• Strategic awareness with an ability to understand the commercial perspective of healthcare delivery.
• Recruitment and selection skills.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Diversity, Values and Culture

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles—and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.