Store Manager | Islington

Reiss Ltd.; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premium retail brand in London is looking for a Store Manager to oversee operations and ensure exceptional customer service. The ideal candidate will have retail management experience and a proven track record in increasing business performance. This full-time position offers a competitive package, including bonuses and benefits like a business wear allowance and family-friendly policies.

Benefits

Seasonal business wear allowance

Rewarding bonus and commission structures

Wellbeing support

Fitness discounts

Family friendly policies

Qualifications

• Previous retail management experience in a similar operation.
• Proven track record of increasing business performance.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Plan the long-term store goals.
• Manage overall store operations and performance.
• Lead the store team to deliver exceptional customer experience.

Skills

Retail management experience

Customer service

Team leadership

Commercial product management

Communication skills

Job description

What’s this role about?

As part of our Retail team, you’ll be joining our Store in Islington on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence.

What you’ll be doing

• Planning the long-term Store goals
• Managing the overall store operations and performance
• Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
• Managing stock levels and making key decisions about stock control to minimise loss
• Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
• Taking responsibility for recruitment and retaining talent
• Conducting regular performance reviews and probation reviews

What you’ll ideally bring to the role

• You’ll have previous retail management experience in a similar size operation
• A passion for premium or luxury product helps, but we’re open to all retail backgrounds
• Have a proven track record of increasing overall business performance
• Have a proven track record of delivering exceptional customer service through your team
• Be highly visual and have excellent commercial product management skills
• Be able to flex between the customer service, operational, technical and visual elements of the role
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused and driven to achieve team and individual goals
• Be a great people manager, able to bring the best out of your team
• Have good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Rewarding bonus and commission structures
• Wellbeing and financial support through our Employee Assistance Programme
• Fully funded health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 25 days annual leave

Apply now to start your story at Reiss…

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.