Stock Controller jobs in United Kingdom
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Customer Service Planner - Social Housing Operations
Job summary
A leading property services company in Greater London is seeking a Customer Service Planner. This full-time role involves managing calls, scheduling appointments, and ensuring satisfaction while meeting contractual service levels. The ideal candidate will have experience in customer service and planning, excellent communication, and administration skills. Benefits include a bonus scheme, enhanced pension plan, and various employee perks.
Benefits
Qualifications
- Experience in social housing or similar field required.
- Ability to plan and sequence works effectively.
- Strong administration and computer skills necessary.
Responsibilities
- Liaise with clients to schedule appointments and ensure SLAs are met.
- Manage high volumes of calls and complex repairs.
- Use in-house scheduling system to allocate resources effectively.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.