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IT Technician Google Workspace Team
Job summary
An educational institution is looking for an IT Technician to provide quality support at Turner Free School. This role requires excellent interpersonal skills, focusing on customer service. Responsibilities include maintaining hardware/software, troubleshooting IT issues, and supporting a team. The position offers full-time hours and various employee benefits aimed at enhancing staff wellbeing and professional development.
Benefits
Qualifications
- Preferred experience in supporting and maintaining ICT systems in an educational environment.
- Excellent customer service skills.
- Ability to work independently and as part of a team.
Responsibilities
- Install, configure, and maintain hardware and software.
- Troubleshoot and resolve IT problems.
- Provide technical support to staff and students.
- Assist in the school's network and security systems.
Skills
Tools
We are looking for anIT Technician to join our IT Service department. The primary objective of this role is to deliver a high-quality support service to Turner Schools. This is principally a customer facing role predominately based at Turner Free School. Therefore, excellent interpersonal skills and a focus on quality customer service are essential.
The expected working hours will be defined in the contract, however, for guidance it will be between 8am-4pm. This role will be based at Turner Free School and may include occasional travel to other schools in the Trust. You will form an onsite team of 2 and benefit from being part of a wider Trust IT Department
- Install, configure, and maintain hardware and software
- Troubleshoot and resolve IT problems
- Provide technical support to staff and students
- Assist in the school's network and security systems
- Help to implement the school's ICT strategy
- Keep up to date with the latest ICT developments and technologies
- Train staff and students on the use of ICT
- Preferred experience in supporting and maintaining ICT systems in an educational environment
- Good problem-solving and analytical skills
- Excellent customer service skills
- Ability to work independently and as part of a team
- Experience with Microsoft Windows, Office 365, and Google Workspace
- Experience with network administration and security
- Experience with IT project management
- Experience with training and development
- Fully funded access to Benenden Healthcare
- Outstanding professional development through our Turner Institute
- Regular wellbeing and social activities
- Counselling and mental wellbeing support
- Access to Mental Health First Aiders
- Cycle to work scheme
- Innovation Awards that encourage staff to put forward innovative ideas to make a difference to children’s experiences
- Trust Vision and Values awards to recognise staff contribution
- Free parking on all our sites with access to E chargers
care about our staff’s personal and professional wellbeing and are pleased to offer the following benefits:
Our staff tell us that the Trust is a supportive and motivational place to work, with real attention paid to staff wellbeing, workload and professional development. Further information about our Trust can be found on our website: www.turnerschools.com
We reserve the right to close the advert early if a suitable candidate is found.
Full time, all year round
37 hours per week
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.