IT Technician - Google Workspace Team - Full-time

Woodlands; Folkestone; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution is looking for an IT Technician to provide quality support at Turner Free School. This role requires excellent interpersonal skills, focusing on customer service. Responsibilities include maintaining hardware/software, troubleshooting IT issues, and supporting a team. The position offers full-time hours and various employee benefits aimed at enhancing staff wellbeing and professional development.

Benefits

Fully funded access to Benenden Healthcare

Outstanding professional development

Wellbeing and social activities

Counselling and mental wellbeing support

Cycle to work scheme

Free parking with access to E chargers

Qualifications

• Preferred experience in supporting and maintaining ICT systems in an educational environment.
• Excellent customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Install, configure, and maintain hardware and software.
• Troubleshoot and resolve IT problems.
• Provide technical support to staff and students.
• Assist in the school's network and security systems.

Skills

Customer service skills

Problem-solving skills

Analytical skills

Ability to work independently

Teamwork

Tools

Microsoft Windows

Office 365

Google Workspace

Network administration

Job description

We are looking for anIT Technician to join our IT Service department. The primary objective of this role is to deliver a high-quality support service to Turner Schools. This is principally a customer facing role predominately based at Turner Free School. Therefore, excellent interpersonal skills and a focus on quality customer service are essential.

The expected working hours will be defined in the contract, however, for guidance it will be between 8am-4pm. This role will be based at Turner Free School and may include occasional travel to other schools in the Trust. You will form an onsite team of 2 and benefit from being part of a wider Trust IT Department

Essential Duties and Responsibilities:

• Install, configure, and maintain hardware and software
• Troubleshoot and resolve IT problems
• Provide technical support to staff and students
• Assist in the school's network and security systems
• Help to implement the school's ICT strategy
• Keep up to date with the latest ICT developments and technologies
• Train staff and students on the use of ICT

Qualifications and Experience:

• Preferred experience in supporting and maintaining ICT systems in an educational environment
• Good problem-solving and analytical skills
• Excellent customer service skills
• Ability to work independently and as part of a team

Desired Skills and Experience:

• Experience with Microsoft Windows, Office 365, and Google Workspace
• Experience with network administration and security
• Experience with IT project management
• Experience with training and development

Benefits of Working for Turner Schools:

• Fully funded access to Benenden Healthcare
• Outstanding professional development through our Turner Institute
• Regular wellbeing and social activities
• Counselling and mental wellbeing support
• Access to Mental Health First Aiders
• Cycle to work scheme
• Innovation Awards that encourage staff to put forward innovative ideas to make a difference to children’s experiences
• Trust Vision and Values awards to recognise staff contribution
• Free parking on all our sites with access to E chargers

care about our staff’s personal and professional wellbeing and are pleased to offer the following benefits:

Our staff tell us that the Trust is a supportive and motivational place to work, with real attention paid to staff wellbeing, workload and professional development. Further information about our Trust can be found on our website: www.turnerschools.com

We reserve the right to close the advert early if a suitable candidate is found.

Full time, all year round

37 hours per week