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Account Director
Job summary
A creative studio located in Soho, London is searching for an experienced Account Director to manage client relationships in the luxury fashion sector. This role involves overseeing major accounts and collaborating closely with creative teams. Candidates should have over five years of experience in account management, excellent relationship-building skills, and a passion for creativity. The position offers a full-time contract with a salary ranging from £52,000 to £57,000 based on experience.
Qualifications
- Five or more years of experience in account management or client services within a design or creative agency.
- Proven experience managing major accounts in fashion or sportswear sectors.
- Strong relationship building skills with high emotional intelligence.
Responsibilities
- Lead and nurture client relationships, building trust and long term value.
- Collaborate closely with project managers and creative teams.
- Oversee account performance, ensuring budgets and timelines are well managed.
Skills
Location: Soho, London
Salary: £52,000 to £57,000, depending on experience
Working Type: Full time, studio based
We're representing a globally recognised creative studio in the heart of Soho. Their work spans brand experience, experiential environments, retail concepts, campaigns, and creative strategy for some of the world's most influential fashion and sports brands.
This is a team that leads with collaboration, craft, and clarity. They build long term partnerships rooted in trust, creative ambition, and a shared belief in work that moves culture forward. Strategists, designers, and makers working together to bring ideas to life with imagination and precision.
They are looking for an Account Director to help shape their next chapter of growth.
You will become a trusted partner to some of the studio's most significant global clients. You will guide relationships, translate ambition into clear strategy, and bring together creative and operational teams to deliver work that is impactful, culturally relevant, and beautifully crafted.
You will lead projects that push boundaries, from immersive retail experiences to large scale activations, ensuring every brief reaches its full creative and commercial potential.
You will also play a key role in the studio's growth. Spotting opportunities, nurturing relationships, and helping secure new partnerships that align with the studio's values and creative direction.
- Lead and nurture client relationships, building trust and long term value
- Act as a strategic advisor, turning objectives into clear, actionable briefs
- Collaborate closely with project managers and creative teams to deliver best in class work
- Oversee account performance, ensuring budgets, timelines, and delivery are well managed
- Develop proposals and pitch materials that showcase the studio's capabilities
- Support leadership in identifying and securing new business opportunitiesBring clarity, insight, and motivation to internal teams
- Five or more years of experience in account management or client services within a design, experiential, or creative agency
- Proven experience managing major accounts in fashion, sportswear, or lifestyle sectors
- Strong relationship building skills with high emotional intelligence
- Confident communication skills, both written and verbalStrategic thinking with the ability to balance creative ambition and commercial needs
- Design literate, culturally attuned, and passionate about creativity
- Organised, proactive, and calm in fast paced environments
- Based in London with full right to work in the UK
- Experience in retail or experience design
- Additional languages, ideally French, Italian, or Mandarin
This role is only open to candidates who currently hold the right to work in the UK.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.