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Retail Manager
Job summary
A reputable jewellery retailer in Gillingham is seeking a passionate Retail Manager to oversee shop operations and lead a small team. You will drive sales and enhance customer experience while promoting our jewellery. Ideal candidates have retail management experience and a genuine passion for customer service. This full-time role offers a competitive benefits package including 28 days of holiday, staff discounts, and more.
Benefits
Qualifications
- Experience in retail management or hospitality.
- Experience managing a small team.
- A genuine enjoyment for sales and a passion for jewellery and customer service.
- Self-motivated with good leadership and people skills.
- Attention to detail in everything you do.
Responsibilities
- Manage day-to-day operations of the shop.
- Create a welcoming environment for customers.
- Motivate and develop the sales team.
- Maintain knowledge of our jewellery.
- Drive sales and increase brand awareness.
Skills
Warren James is on the lookout for a Shop Manager who loves wearing and promoting our jewellery, and who has a desire to drive sales and increase brand awareness.
- Operate within Warren James policies, procedures and processes, manage and take responsibility for the day‑to‑day operations of a designated shop and small team to maximise sales, customer numbers and team potential
- Create a welcoming environment & one‑to‑one customer experiences
- Motive and develop a small sales team to reach their full potential
- Set a good example in everything you do
- Develop and maintain an excellent knowledge of our jewellery
- Experience in retail management or hospitality
- Experience managing a small team
- A genuine enjoyment for sales and a passion for jewellery and customer service
- A smart and well‑groomed appearance
- Self‑motivated with good leadership and people skills
- Good communicator and organisational ability
- Attention to detail in everything you do
- Full time contract
- 28 days holiday a year, and after 5 years 33 days a year (including 8 Bank Holidays)
- Monthly pay straight into your bank account
- Staff discount on your WJ jewellery purchases
- Incentives and treats throughout the year
- Jewellery knowledge isn’t required as training is provided
- Seniority level: Mid‑Senior level
- Employment type: Full‑time
- Job function: Sales and Business Development
- Industry: Retail
- Location: Gillingham, England, United Kingdom
If you’re passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.