Retail jobs in United Kingdom

At Frasers Group Financial Services, we are constantly evolving and transforming, and we now have an exciting and rewarding opportunity for a Fraud & Financial Crime Specialist to support the optimisation of prevention, detection, and investigation of fraud & financial crime across our retail finance products.

We are looking for someone with initiative and a problem‑solving mindset.

You’ll play a key role in protecting our customers and the business from fraud and financial crime risks, while helping us build an optimised, data‑led and insight‑driven approach to our fraud & financial crime strategy.

• Support the delivery of the business strategy, contributing to risk assessment & the development and implementation of initiatives to address fraud & financial crime trends, emerging issues, and regulatory requirements. Provide support in managing both tactical responses and longer‑term strategic changes.
• Provide insight and challenge to cross‑functional projects, ensuring risks are identified, mitigated, and escalated where appropriate, across products, services, and customer journeys.
• Collaborate with key stakeholders to ensure effective alignment of risk, strategy, policy, and system capabilities across the business.
• Perform root cause analysis on fraud incidents and deliver actionable mitigation.
• Champion upstream control improvements and influence change outside of fraud systems.
• Translate fraud intelligence and performance reports, providing insights, updates on KPIs, and offer recommendations for mitigating risks and improving effectiveness.
• Assist with decision making support by analysing quality metrics, trends, patterns, and sharing common themes with the operational fraud team.
• Stay up to date with current and emerging fraud & financial crime typologies, particularly in retail finance and digital payments.
• Deliver fraud awareness initiatives across the organisation.

• Strong analytical skills with the ability to create & interpret complex data sets (e.g., application, account, CRA data).
• Substantial experience within a fraud & financial crime function in a retail, payments or finance environment.
• Great understanding of fraud, AML, ABC & associated risk typologies.
• Working knowledge of governing regulation.
• Effective communicator with the ability to influence stakeholders at all levels and work cross‑functionally across departments.
• Proven decision‑making ability based on available information and sound judgement, with a focus on problem‑solving and attention to detail.
• Highly PC literate and capable of using technology to enhance operational processes and fraud & financial crime strategies.
• Team‑oriented with a flexible, self‑motivated approach and a willingness to share knowledge to support team development.

As FGFS is within a regulated environment any offer is subject to satisfactory background checks including criminal record check, credit check, and employment references.

Along with your benefits package we also offer a wide range of perks for our colleagues.

Reward, Recognition and Opportunities

Frasers Champion – our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Frasers Festival

An event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions

Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” run by our CEO and leadership team.

Retail Reconnect

In order to build the planet’s most admired and compelling brand ecosystem, all employees must understand our business, product and customers.

Employee Welfare

Frasers Fit – free gym classes and discounted memberships… Retail Trust – free access to wellbeing helpline, counselling and financial/legal support.

Our Recruitment Team will be reviewing applications and all candidates will receive a response. Shortlisted applicants may be asked to confirm details before being booked in for a first stage interview. If successful we anticipate further interview stages with the Hiring Manager and could include a presentation or task.

Mid‑Senior level

Full‑time

Analyst