Store Manager

Vision Express; Maidstone; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading optical retailer is looking for a Store Manager in Maidstone to lead a small, sales-driven team. You will manage a busy retail environment within Tesco, driving sales growth while maintaining high standards in patient care. Ideal candidates will have strong retail management experience, particularly in optical settings. The role offers competitive benefits and the chance to further your career in a supportive environment.

Benefits

Free eyewear up to £550 annually

On-target bonuses up to £8,280

Stretch target bonuses up to £16,560

Family and friends discount of 75%, 50%, or 25%

33 days annual leave

Employee Assistance Program

Opportunities with OneSight EssilorLuxottica Foundation

Qualifications

• Proven experience in retail management, ideally in optical or high-demand customer-facing settings.
• Ability to lead a team to deliver exceptional patient care.
• Experience in driving sales performance and maintaining high clinical standards.

Responsibilities

• Lead the team in a fast-paced optical store environment.
• Maximise sales conversion and drive performance.
• Maintain operational standards and deliver exceptional customer service.

Skills

Sales-driven management

Strong commercial skills

Customer service excellence

Team management

Job description

Store Manager – Vision Express

Location: Tesco, Lunsford Park, Aylesford, UK

Join Vision Express as the Store Manager of our small, fast‑paced optical store located inside Tesco, Lunsford Park, Aylesford. This single‑testing‑room store is supported by one resident Optometrist and five Retail Optical Assistants, creating a close‑knit, collaborative environment. We’re seeking a sales‑driven retail manager with strong commercial skills and proven experience in retail management, ideally in optical or high‑demand customer‑facing settings. You’ll lead the team to deliver exceptional patient care, drive sales performance, maximise conversion, and maintain high clinical and operational standards.

If you thrive in a busy optical retail environment and want to take ownership of a successful community store, this is a fantastic opportunity to grow your career with a leading eye care brand.

Benefits

• Free eyewear up to £550 annually with immediate eligibility.
• On‑target bonuses of up to £8,280, depending on store performance.
• Stretch target bonuses of up to £16,560, depending on store performance.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 33 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.

Some Experiences You Might Have

• Previous experience of developing a store improvement plan.
• Managing resources to meet demand and maximise sales.
• Solving complex problems for colleagues and customers.
• Remaining delivery‑focused throughout challenging times.
• Being customer‑obsessed and providing exceptional customer service.
• Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
• Working as part of a winning team and taking lessons from mistakes.
• Managing a team, selecting and developing colleagues and working with HR.
• Displaying a positive attitude that has influenced others to commit to a cause.

Why Vision Express?

Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Training, Sales, and Management
• Industry: Retail