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Tenancy Support & Wellness Advocate
Job summary
A leading housing trust in the United Kingdom is seeking a motivated Tenancy Sustainment Officer to provide support and advice to customers struggling to maintain their tenancy. The role involves assessing individual needs, developing action plans, and promoting successful tenancy outcomes. Candidates must possess effective communication skills, independence, and a full clean UK driving licence. This position offers a competitive salary and varied work flexibility options.
Benefits
Qualifications
- 3 GCSE’s Grade 4-9 / A*-C or equivalent level of qualification or experience.
- Full clean UK driving licence (access to a car essential).
- Effective communicator, with a wide range of individuals, who may have diverse communication needs.
- Ability to work independently and as a flexible team member.
- Ability to manage confidential material and issues.
Responsibilities
- Provide outcome focussed support to promote successful tenancy sustainment.
- Assess individual customer needs and develop realistic and achievable action plans.
- Adapt responses to both neighbourhood and customer need.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.