Quality Assurance jobs in United Kingdom

Do you want to make a difference? A REAL difference?

Join Oxfordshire County Council on an exciting journey towards Delivering the FutureTogether, ourambitious transformation programme which will enable us to be an employer, partner, and place shaper of choice. We’re seeking the right people who can help us get there while embracing our value of ‘daring to do it differently’, as we continue to strive to do better.

In our Children, Education & Families Directorate, we want every child to have the best possible education and with this goal in mind, we’ve set out to improve and transform our services.

We’re currently in the process of reevaluating and restructuring our Specialist Education Needs and Disabilities (SEND) services, with the objective of advancing the educational outcomes for children and young people.

We are pleased with the promising progress in SEND services, with Ofsted and the Care Quality Commission (CQC) reporting that Oxfordshire’s local area partnership has taken “effective action” to make improvements in services and support for children and young people with special educational needs and disabilities (SEND) following a monitoring visit in September 2025.

Oxfordshire County Council is a financially stable local authority which is committed to investing in Children, Education and Families.

Together, we ensure that we have the resources we need to make a real difference to the people we support.

We’ve transformed the way we help our communities to get the best outcomes possible for every child and family we work with.

As part of this, we continue to invest in Special Educational Needs & Disabilities (SEND), with the growth of our four sub teams within the EHCP Casework Team:

• Assessment Team
• Early Years and Primary Team
• Secondary and Post 16 Team
• Tribunals, Resolutions and Compliance Team

Due to our continued investment in SEND, we are looking for experienced EHCP Casework Officers to join our Secondary and Post-16 team, one of which will have a focus on managing casework within the post-19 area of the team and the other role will be supporting Secondary and Post 16 from year 7 to year 13.

Reporting to the Senior EHCP Casework Officer, you will be responsible for all aspects of EHCP Casework, with a defined focus on those children and young people who are moving into Post-19 Education and on pathways to independence. As part of this, you will attend Annual Review meetings, often face to face, and manage complex casework. As part of your induction to the role, a full training package on all aspects of SEND Casework is provided.

This role will also give you the opportunity to build meaningful relationships within the community, by being the first point of contact for our children, young people and their families within Oxfordshire. Additionally, you will work in collaboration with our Moving into Adulthood Team, Adult Social Care and Continuing Health Care Teams as we continue to deliver high quality outcomes for children and young people.

Join our vibrant and passionate workforce and make a positive difference to the lives of children, young people and their families as we continue to transform the way we support our communities and residents.

We would like to hear from you if you are…

• Always learning, confident and skilled in SEND Casework with an excellent knowledge of the SEND Code of Practice and relevant Legislation.
• Kind and caring, you are child and young people focused, with good written and verbal skills.
• Willing to take responsibility and problem solve, working within statutory timeframes, dealing with complex casework and liaising with families and key agencies to ensure best provision and outcomes for our children and young people.
• Driven to do it differently to embark on a journey of continuous improvement in SEND.
• Advocating for equality and integrity in all you do, you can establish and maintain collaborative working relationships with our families.
• Experienced in attending and managing the Annual Review process, with effective management of complex cases, working across all services, especially in partnership with the Moving into Adulthood Team and Continuing Healthcare colleagues.

• Competitive salary
• Annual leave starting at 30 days per year (plus bank holidays).
• A comprehensive Local Government Pension Scheme (LGPS).
• Flexible working.
• Employee Assistance Programme including access to health and wellbeing support 24 x7.
• Range of family friendly policies.
• Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health & leisure activities.
• Excellent learning and development opportunities.
• Explore more

For an informal discussion about the role, please contact Gyongyi Sallai, Senior Officer Secondary and Post 16 Team at gyongyi.sallai@oxfordshire.gov.uk or Stephen Davis, Senior Officer, Secondary and Post 16 Team stephen.davis@oxfordshire.gov.uk

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

As a DisabilityConfident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine‑day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any issues with the application system, please contact gyongyi.sallai@oxfordshire.gov.uk or stephen.davis@oxfordshire.gov.uk