Technical Coordinator

Thames Water Utilities Limited; Swindon; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

A leading water utility company seeks a Technical Coordinator for a hybrid role in Swindon. You will oversee 200 waste pumping stations, ensuring infrastructure efficiency and project management. Ideal candidates will have strong technical skills and communication abilities, along with a mechanical or electrical background. This full-time position offers a salary up to £47,000 plus benefits including annual leave, car allowance, and a pension scheme. Join us to make a daily difference to millions while supporting sustainability.

Benefits

Annual Leave: 26 days, increasing to 30

Car Allowance

Performance-related pay plan

Generous Pension Scheme

Enhanced Maternity/Paternity Leave

Health and wellbeing benefits

Qualifications

• Experience in technical job design within a utility company is preferred.
• Demonstrate good business/stakeholder awareness.
• Possess strong IT literacy skills.

Responsibilities

• Design operationally critical jobs for pumping stations.
• Manage smaller projects and support larger ones.
• Analyse data to drive continuous improvement.

Skills

Technical expertise

Problem-solving

Communication skills

IT literacy

Education

Mechanical/Electrical apprenticeship or experience

Tools

SAP

Job description

Job title Technical Coordinator Ref 43683 Division Asset Operations & Capital Delivery Location Hybrid - Swindon (STW) Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum depending on skills and experience + a car allowance Job grade B Closing date 21/01/2026

We are looking for a Technical Coordinator to join Thames Water

This is an exciting, predominantly hybrid-based role, working as part of a close and supportive Field Operations team overseeing 200 waste pumping stations.

You will be focused on maintaining and improving the pumping stations' infrastructure to ensure our assets operate 24/7.

The role will also require you to manage smaller projects and provide support to the team on larger-scale projects.

You will be responsible for designing complex jobs for work at our pumping stations and ensuring any prerequisites are in place to allow work to be completed by the Field Technicians.

What you’ll be doing as a Technical Coordinator:

• Using technical expertise and data captured from the field to design operationally critical jobs.
• Highlighting key operational risks across the area and presenting these to obtain funding.
• Maintaining the availability of plant and equipment and optimising pumping station performance.
• Developing strong collaborative relationships with other internal and external stakeholders.
• Providing expert advice on technical issues and generating solutions to operational risks.
• Carrying out data analysis on pumping stations to recognise trends and drive continuous improvement.
• Having a mechanical/electrical apprenticeship or experience is preferred.
• Obtaining quotes, ordering materials, and third-party services through our framework contractors.
• Ensuring all aspects of Health and Safety are managed correctly, through a safe system of work approval, reviewing RAMS, permitting, and site audits.
• Support the Technical Support Manager in delivering small project work.

Working pattern or hours:

36 Hours per week (Monday to Friday), plus inclusion on an out-of-hours rota for which you will receive additional payment.

To thrive in this role, the essential criteria you’ll need are:

• Demonstrate good business/stakeholder awareness, together with an innovative and creative approach to problem-solving.
• Have excellent communication and interpersonal skills to clearly interact with your field-based colleagues and key stakeholders.
• Possess strong IT literacy skills as all work is managed through an SAP system, and user training for this and other standard software systems will be provided.
• Take care of yourself and others. We have a zero-compromise approach to Health & Safety, and it is critical that all of our employees go home safe and well at the end of each day.

Additional skills and experiences would be great to have/bring:

• Have previous experience in technical job design and/or prerequisite management within a utility company.

What’s in it for you?

• Offering a salary up to £47,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Car Allowance Provided.
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Generous Paternity Leave: 4 weeks paid, plus an optional 2 weeks unpaid.
• Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’rehere to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.