Network Engineer jobs in United Kingdom
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IT Support Engineer L1–L2 — Growth & Training
Job summary
A leading Managed Service Provider in the UK seeks IT Support Engineers to deliver proactive, high-quality assistance in Chelmsford. Candidates should have IT support experience and a strong understanding of Microsoft 365, Windows, and networking. The role involves both remote and onsite support, with excellent career progression and training opportunities offered within a supportive team environment.
Benefits
Qualifications
- Experience in an IT support/helpdesk role, preferably in an MSP.
- Strong communication and customer service skills.
- Motivated self-starter eager to learn.
Responsibilities
- Act as the first/second-line point of contact via phone, email, and ticketing.
- Log, categorise, prioritise and resolve incidents within agreed standards.
- Deliver excellent customer service at all times.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.