IT Specialist, BizTech — Elevate Executive IT Support

Samsara; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology solutions company in London is seeking an IT Specialist to manage SaaS applications and assist users with technology-related issues. The ideal candidate has experience in IT support and a strong understanding of both macOS and Windows environments. You will work in an in-office position five days a week to ensure smooth operations and help enhance the team's productivity. A competitive compensation package is offered along with opportunities for career development.

Benefits

Flexible working options

Health benefits

Employee-led remote working program

Qualifications

• Previous experience in IT support as a Sysadmin, ideally in a fast-paced environment.
• Deep familiarity with both macOS and Windows environments.
• Strong understanding of A/V systems and conferencing tools.

Responsibilities

• Manage SaaS applications and ensure smooth operation.
• Assist users with technology and access issues.
• Guide technical discussions and drive collaborative solutions.

Skills

Fluency with enterprise SaaS platforms

Exceptional interpersonal and communication skills

Strong troubleshooting and diagnostic skills

Calm presence under pressure

Education

Bachelor’s degree in a technical field

Tools

Google Workspace

Okta

Windows environments

macOS environments

Job description

A technology solutions company in London is seeking an IT Specialist to manage SaaS applications and assist users with technology-related issues. The ideal candidate has experience in IT support and a strong understanding of both macOS and Windows environments. You will work in an in-office position five days a week to ensure smooth operations and help enhance the team's productivity. A competitive compensation package is offered along with opportunities for career development.