Jobs in Warrington, United States
Remote UK-Based Tier-1 Customer Support Agent – Impact
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Dubizzle Limited
Remote UK-Based Tier-1 Customer Support Agent – Impact
Job summary
A leading digital credential platform is seeking a Customer Support Agent to join its remote team. This role involves managing support tickets, providing solutions for customers, and creating knowledge resources. Ideal candidates are experienced in customer service platforms and have strong communication skills. The position offers autonomy, learning opportunities, and a supportive team culture, all aimed at helping users with their digital certificates.
Benefits
Qualifications
- Experience in customer service platforms.
- Proficiency in written and spoken English.
- Ability to manage multiple tasks effectively.
Responsibilities
- Manage support tickets efficiently.
- Collaborate with teams to provide customer solutions.
- Create and maintain knowledge resources.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.